Consignment FAQ's

What is consignment?

Consignment is like a business partnership.  You clean out your closet and bring in your items and we select the items we can sell and display them in our store.  Once they sell, we split the selling price with you 50/50. 
 

What items will you accept?

We accept pre-loved and new juniors, misses, and plus size better brand and high-end designer apparel, handbags, shoes, jewelry, perfume, accessories, original artwork, and handmade creations (jewelry, body care, handbags, greeting cards etc).  Your items must be current styles (typically no more than 3 years old).  All clothing items must be ready to wear (wrinkle-free, smoke free, and damage free) and in near new condition. 

Please bring your items in on hangers.  If you need hangers, please let us know - we have tons of plastic hangers that we can give to you.  Other non-clothing items may be brought in boxes or shopping bags labeled with your name and phone number. Please note we only accept authentic designer merchandise - "knock off" or counterfeit items will not be accepted for consignment.

 

When can I bring in items?

Please call us at 317-594-0000 to make an appointment to bring in your items. We accept Fall/Winter merchandise from August-January and Spring/Summer merchandise from February/July.
 

How many items may I bring at one time?

We start consignor accounts with 5 items or more.  It’s best if you bring in at least 10 items because we may not be able to accept everything that you bring in.  If you plan to bring in more than 30 items at one time, please tell us in advance.
 

Do you buy items outright?

We typically only consign items.  Our experience is that you will make a lot more money consigning. 
 

Who sets the selling price?

When you consign with us, we are in business together.  We will price your items as high as possible, yet still make them marketable.  We set the selling price based on supply and demand and what our customers are willing to pay.  If you consign something very valuable, please bring it to our attention.

 

What are the advantages of consigning at Butterfly Consignment vs. having a garage sale?

If you consign with us, we do all the work and you get more money!  We do all the advertising, provide dressing rooms, and display your items in our store and out of the weather.

 

What are the advantages of consigning at Butterfly Consignment vs. going to another shop?

We are your partner.  We split sells 50/50 with our consignors.  Most shops only give you 40% or less!!

 We are open until 7pm during the week for the working woman (most shops close at 5pm or 6pm).

 We are in a great location (located off Interstate 69 in the Castleton shopping district).

 We have a computerized system so we can track your sales accurately and get you paid.

  We can donate unsold clothing to charities and give you the tax receipt for a write-off.

 We can even make out your check to a charity of your choice (Bfly & Give Program).

 We e-mail special promotions and discounts to our customers.

 We have an open and spacious boutique where customers can shop in comfort and save in style.

 

How will I know whether my items have sold?

Please visit our homepage link or  www.myresaleweb.com (you will need your consignor ID#) to access information about your consignment account.  You consignor ID is given to you in the inventory email.  If you don't have access to the internet, please feel free to call us or stop by to see if your items have sold. 

We process checks for sold items once a month and they are available for pickup anytime after the 15th of the month.  It is your responsibility to pickup your check.

 

What happens if my items do not sell?

We prefer that you leave unsold items, but if you would rather pick them up, please call the week your consignment period ends to schedule a time for pick-up.  It is your responsibility to call us regarding unsold items.  Due to space limitations, you have 48 hours to pick up your merchandise after the 60-day consignment period ends or your unsold items become the property of Butterfly Consignment.  Butterfly Consignment may donate your items at its discretion.  A tax receipt is available upon request.

 

How can I receive information on new items and sales?

Just sign up in our store or on our Facebook page (enter your email on the left hand side of our page) to be on our e-mail list.  We will keep you informed of our upcoming events, new hot items, special promotions and sales.  Don't worry - we will not sell your email address.
 

Do you have layaway?

Yes.  If you find an item that you LOVE and cannot live without, we have a 30-day layaway policy on purchases totaling more than $100.  A non-refundable deposit of 50% is required to start your layaway.  Clearance items cannot be placed on layaway.
 

What is your Share the Love Program?

The Share the Love Program is an alternative way to raise money for an organization of your choice.  Here's how it works:

 1.                Donate your items to us

2.                Let us sell your items

3.                After the items sell, we will write a check to the organization of your choice

 There's a little more information about Share the Love Progam here.

 

Do you provide pick-up?

We provide pick-up to boutiques and stores that would like to consign inventory.  Please give us a call at 317-594-0000 or send us an email at info@shopbfly.com to set up an appointment for us to come to your business.

 

Butterfly Consignment

“Where Fashion has Evolved.”

Save Money. Make Money. Recycle. Give.